Privacy Policy

This policy explains how Outstand Concierge ("we", "us"), handles information collected through this website and in delivering our services.

Information we collect

When you use our contact form we collect your name, email address, company name, approximate invoice volume and your message. When you book a call, the booking provider collects the details you enter. When you request the free toolkit we collect your first name, work email and the calculator figures you entered. When you join the Outstand SaaS early-access list we collect your name, email, optional company and the workflows you are interested in, together with your consent; we only use this to send occasional early-access updates, and you can unsubscribe at any time.

How we use it

We use this information only to respond to your enquiry, schedule calls and, if you become a client, deliver the agreed services. We do not sell personal information.

Client data

For clients, we access billing and accounting data only as needed for the agreed scope, prefer read-only access, and remove access when the engagement ends. Specific handling terms are set out in each client agreement.

Retention

Enquiries are kept for as long as needed to respond and for reasonable record-keeping, then deleted.

Your choices

You may ask us to access, correct or delete your personal information by emailing us at the address in the footer.

Changes

We may update this policy. The date above shows the latest version.